Store Policies
Merchandise
Our best effort is made to accurately describe each piece.
Due to the differences in monitor color calibration the color you see may not be completely true of the actual shade.
Payment
We accept Visa and MasterCard via Paypal.
Shipping
The majority of the time we will ship USPS. We will use the flat rate shipping charges whenever possible. You will receive notification of shipment along with a tracking number via an email from Paypal Shipping insurance is optional, but please note that we cannot be responsible for damage caused once your package leaves us.
All items will be packaged with utmost care to ensure a safe delivery.
Returns
When you receive your purchase, examine it carefully. Items may be exchanged only. If there is a defect or damage to your order please contact us immediately to resolve the issue. All item complaints must be made within 2 days of receiving your item.
NO returns or exchanges on clearance and sale items.
Privacy Notice
We respect your privacy and will not sell or trade any of your personal information. We protect your information by using a secure ordering process and SSL encryption so third parties cannot access your information. All information is gathered for purposes of filling your order only.
Conditions of Use
You may not use "T. Franco Designs" logos or graphics without prior written permission. You may not represent yourself as an affiliate or partner of "T. Franco Designs" without written permission from the owner.
